Support Center
We're here to help! Get assistance with your property inquiries, documentation, or any questions about our services.
Get in Touch
Choose your preferred way to reach our support team.
Instant messaging support
+233 20 069 4805
24/7 Available
Direct phone assistance
+233 20 069 4805
Mon-Fri 8AM-6PM
Detailed email assistance
Response within 24hrs
How Can We Help?
Select the category that best describes your inquiry.
Questions about our services, properties, or processes
• Property availability
• Service information
• General questions
Help with property documents and paperwork
• Document requirements
• Application status
• Legal documentation
Assistance with your client account and preferences
• Profile updates
• Saved properties
• Communication preferences
Website issues and technical difficulties
• Website navigation
• Search problems
• Mobile app issues
Frequently Asked Questions
Find quick answers to common questions.
You can schedule a property viewing by contacting us via WhatsApp, phone, or through the property listing page. Our team will coordinate a convenient time for you.
Typically, you'll need a valid ID, proof of income, bank statements, and pre-approval letter if using financing. Our legal team will guide you through all requirements.
Yes, we provide comprehensive property management services including tenant screening, rent collection, maintenance coordination, and regular property inspections.
The timeline varies depending on financing and legal requirements, but typically ranges from 30-90 days from offer acceptance to closing.
We work with multiple financial institutions to help you secure the best financing options for your property purchase.
Send us a detailed message and we'll get back to you as soon as possible.
Support Hours
Phone Support
Monday - Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed
WhatsApp Support
Available 24/7
Instant responses during business hours
Email Support
Response within 24 hours
Detailed assistance available